| FAQ |
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How
do I know what size of tent to ask for keeping
in mind my projected number of guests?
As a rough guide, we advise that every 3m x 3m
square of tent will seat 10 guests or accommodate
20 standing. |
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Can
you connect a tent to my house or join them up
to one another?
All our tents can be either directly connected
to a building or connected via a covered walkway,
and can be joined together to provide limitless
options. |
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Will
walls or other obstacles in my garden present
a problem?
Most obstacles can be worked around or over, in
fact walls and flower beds can often transform
our tents into dazzling venues. We have also covered
over swimming pools and ponds in the past. |
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Who
will I contact if there is a problem concerning
the tent at my function?
It is extremely rare for there to be a problem
with any of our tents. However, for your peace
of mind, we have a staff member on call at all
times. |
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Can
a tent be constructed on any surface?
Most of our tents can be constructed anywhere.
However, with some models there are certain limitations
due to anchorage. Please call to discuss your
needs and requirements. |
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How
do I go about making a booking?
The first step is to call or e-mail. We will then
be able to discuss your requirements and arrange
a free site visit. At the site visit, our experienced
function organiser will be able to go through
all the options with you and address any questions
you have. We will then get back to you quickly
with a detailed quote, which is valid for the
specified time. If you are happy with this, then
it is just a question of you confirming with a
deposit to hold your booking. |
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When
will you require full and final payment?
After the initial deposit, we will require no
further payment until the construction of the
tents is complete. |
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What
insurance cover do you have?
We are covered with public liability insurance.
However, it is advised that the customer takes
out their own insurance coverage as well. |
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Can
your tents be used all year round?
All our tents are useable year round. They can
be heated using indirect gas fired heaters making
them perfectly warm. Also, in the hot summer months
it is possible to air condition them. |
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Can
your tents be used in all weather conditions?
Most of our tents can withstand everything the
British weather can throw at them. All of our
tents have a safe snow loading and, when fully
sealed, have a wind rating ensuring that they
are perfectly solid. |
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If
I am having trouble finding a venue, can you offer
any assistance?
Yes we have a full venue finding service catering
to your needs. We have a list of established venues
ranging from a large country hotel to rooftop
gardens in central London. |
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Can
you provide additional services such as toilet
hire and catering arrangements?
We have a number of service partners enabling
us to provide everything you could possibly need
ranging from luxury trailer toilets to florists
and full catering packages. See our links page
for further details. |
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Where
will the electricity come from to power all the
lighting etc?
In most cases, it is possible for us to run power
straight from your normal household plug socket
to one of our specially constructed power distribution
boards. This will provide adequate power for the
lighting, heating and other electric devices.
However, in some situations, it will be necessary
to hire a generator in order to ensure that enough
power is available for your electrical requirements.
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